Get in Touch with Our Team

What to Expect When You Reach Out

Initial contact usually starts with email. Tell us about your project, and we'll respond with follow-up questions to understand your situation better. This exchange helps us prepare properly before any in-person meeting.

If your project seems like a good fit, we schedule a consultation. This happens either at our studio or at your location, depending on what makes more sense. Studio visits work well if you're exploring options. On-site consultations matter when we need to assess your specific space.

We don't charge for initial email exchanges or brief phone clarifications. Formal consultations where we conduct measurements and develop design proposals follow our standard consultation pricing.

Before You Contact Us

Having some information ready helps us provide better initial guidance. Consider these questions:

• How many windows need treatment?
• What bothers you about your current setup?
• Are you working within a specific timeframe?
• Do you have budget parameters we should know about?
• Are you handling this yourself or coordinating with other contractors?

You don't need answers to everything. But the more context you provide, the more useful our initial response becomes.

What We Need to Move Forward

After initial contact, projects progress through clear stages. First consultation establishes scope. Measurements provide accurate dimensions. Design proposals show options. You make decisions. We order materials. Installation happens. Final adjustments ensure everything works perfectly.

Timeline depends on project complexity and material availability. Simple installations might complete within two weeks. Custom solutions requiring specialized fabrics or complex motorization could take six to eight weeks. We provide realistic estimates upfront, not optimistic promises that create frustration later.

Questions about whether we're the right fit for your project? Email us. We'll give you an honest assessment based on what you describe. Sometimes we're not the best solution, and we'll tell you that directly rather than waste your time.