Privacy Policy

Last Updated: September 22, 2026

Introduction

Ocean Beaver respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage our services.

Information We Collect

Personal Information

When you submit inquiries or book our services, we may collect:

• Full name
• Email address
• Correspondence and messages you send us
• Information about your adventure preferences and fitness level
• Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process bookings and manage expedition logistics
• Send you information about our services, updates, and promotional materials (with your consent)
• Improve our website functionality and user experience
• Analyze website usage patterns and trends
• Comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal information based on:

• Your consent when you submit information through our forms
• Contractual necessity when fulfilling service agreements
• Legitimate interests in operating and improving our business
• Compliance with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business (e.g., email service providers, booking systems)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our clients or others
• With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking and correspondence records are typically retained for seven years for business and legal compliance purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at [email protected]

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about our cookie usage, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure that your personal information receives adequate protection wherever it is processed.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Ocean Beaver
2847 Wilderness Trail Avenue
Squamish, British Columbia, Canada V8B 0C3
Email: [email protected]