Last Updated: September 22, 2026
Ocean Beaver is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This statement outlines how we comply with GDPR requirements when processing personal data of individuals in the European Economic Area (EEA).
Ocean Beaver acts as the data controller for personal information collected through our website and services.
Contact details:
Ocean Beaver
2847 Wilderness Trail Avenue
Squamish, British Columbia, Canada V8B 0C3
Email: [email protected]
We process personal data only when we have a lawful basis to do so. Under GDPR, we rely on the following legal bases:
When you submit information through our inquiry forms or subscribe to communications, you provide explicit consent for us to process your personal data for the stated purposes.
Processing is necessary to fulfill our contractual obligations when you book our services, including managing reservations, providing customer support, and delivering the adventure experiences you've purchased.
We may process your data based on our legitimate business interests, such as improving our services, maintaining website security, and analyzing usage patterns, provided these interests do not override your fundamental rights and freedoms.
We may process your data to comply with legal requirements, such as tax regulations, safety reporting, or responding to lawful requests from authorities.
As an individual in the EEA, you have the following rights regarding your personal data:
You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.
You have the right to request correction of inaccurate or incomplete personal data we hold about you.
Also known as the "right to be forgotten," you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent.
You have the right to request that we limit how we use your personal data in certain circumstances, such as while we verify the accuracy of disputed data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.
To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, or inform you if we require an extension due to the complexity of the request.
We may request verification of your identity before processing requests to ensure the security of your personal data.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Specific retention periods include:
As we are based in Canada, personal data collected from EEA residents may be transferred outside the EEA. We ensure appropriate safeguards are in place, such as:
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.
We may engage third-party service providers to process personal data on our behalf. These processors are contractually bound to protect your data and process it only according to our instructions and in compliance with GDPR.
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to affected individuals.
If you have questions about our GDPR compliance, wish to exercise your rights, or want to raise a concern about our data processing practices, please contact us at [email protected]